Terms and Conditions

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 Handmade with Care   

Each item is crafted individually, which means slight variations are part of the charm. Because of this uniqueness, we don’t accept returns or offer refunds for change of mind. 

• Please double‑check your shipping details before placing an order.
• Orders shipped to an incorrect or incomplete address provided by the customer are not eligible for refunds or replacements.

⚠️ Exceptions

• If your order arrives damaged in transit or you receive the wrong item, contact us within 48 hours with photos, and we’ll work with you to make it right.

 Customer Care   

We truly value your support. While refunds aren’t available for most cases, we’re always here to listen and help resolve any concerns.